Padgett’s Motorcycles established in 1958 is a third generation family business and we are looking to grow our team.
We are looking for an Aftersales Advisor with strong customer service skills and knowledge of motorcycles parts would be advantageous; or some level of automotive knowledge.
More importantly we are looking for someone with excellent customer skills, great organisational skills and the ability to use a computerised booking system at pace.
Duties of this role include but are not exclusive
- Assist customers with enquiries, on the phone, via email and face-to-face.
- Using our modern computer system to create quotations, workshop bookings and workshop invoices and to manage customer messaging and communications.
- Presentable, proactive, well organised and reliable, with excellent phone and customer-facing skills.
- Preparing daily job cards and boxes for onsite workshop technicians with parts, accessories, and merchandise.
- Reporting daily KPI’s to manufacturers.
- Experience preparing invoices and processing payments.
- Upsell of genuine parts, accessories and service plans.
- Willingness to learn and take information on board.
- Flexible approach to work
- Carry out any other tasks that will, from time to time, be allocated by the Aftersales Manager.
Person Specification:
- Excellent customer service skills.
- Computer literate with knowledge of Outlook, Excel, and Word.
- Dealer management experience preferred, but not essential.
- Experience of using a computerised booking system.
- Be able to communicate clearly with both the workshop and customers.
- A positive can-do attitude with a willingness to learn.
- Strong verbal and written communication skills.
- Good interpersonal skills, be able to work as part of a team and build and maintain positive relationships with internal and external clients.
- Strong organisational skills.
- Reliable and dependable.
- Self-motivated.
- Flexible and willing to take on a variety of tasks.
- Knowledge of automotive/motorcycles systems, components and parts would be advantaged
Working Hours
Monday to Friday 8:30 until 5:30pm (with 30 minutes for lunch)
Saturdays working 1 in 2 Saturdays 8:30am until 4:30pm
Looking to visit Padgett’s Motorcycles over Easter? We’re excited to see you, please see our opening hours below.
Good Friday 9am until 5.30
Saturday 9am until 4.30pm
Easter Sunday – Closed
Easter Monday – Closed
Tuesday – Closed
Wednesday – Reopen as normal
We look forward to seeing you!
Looking to visit Padgett’s Motorcycles over the Christmas period? We’re excited to see you, please see our opening hours below.
Wednesday 20th December 2023 – 9.00am until 5.30pm
Thursday 21st December 2023 – 9.00am until 1pm
Friday 22nd December 2023 – 10am until 3.30pm
Saturday 23rd December 2023 – 10am until 3.30pm
Sunday 24th December 2023 – Closed
Monday 25th December 2023 – Closed
Tuesday 26th December 2023 – Closed
Wednesday 27th December 2023 – 10am until 3.30pm
Thursday 28th December 2023 – 10am until 2pm
Friday 29th December 2023 – Closed
Saturday 30th December 2023 – Closed
Sunday 31st December 2023 – Closed
Monday 1st January – Closed
Tuesday 2nd January – 9.00am until 5.30pm – re-open as normal
Wishing you a Happy Christmas and New Year from the Padgett’s Team.
Padgett’s Motorcycles are a third-generation family business based in Batley, West Yorkshire established in 1958. We are the longest standing Honda, Suzuki & Yamaha Dealerships in the country with over 60 years of experience with each. We also have the honour of being appointed a Honda HRC Service Shop the first in the world outside of Japan; and a GYTR Pro Shop by Yamaha UK one of only 4 in the country.
Padgett’s Motorcycles are looking for a Motorcycle Technician to join our ever-growing aftersales team. The main responsibilities of this role will be: –
· To carry our new motorcycle PDI’s to manufacture specification.
· To service & repair motorcycles to complete all repair orders to manufacturer standards.
· Working to deadlines to ensure that work is completing on time.
· Use manufacture diagnostics equipment to help diagnose faults.
· Prepare motorcycle health-checks to manufacture standards.
· Honda, Suzuki & Yamaha training courses (both on-line & off-site).
To comply with and maintain company policies, standards and procedures relating to quality and customer care within the workshop department; and anything else deemed necessary.
Essential
The candidate will be a qualified technician and have a full motorcycle licence as well as good technical experience of modern motorcycles.
Benefits
· A good salary package will be awarded to the successful candidate who will fully reflect your experience and qualifications as well as the importance of this role to our business.
· Our working week is Monday to Friday 8.30am until 5.30pm and every other Saturday 8.30am until 4.30pm.
· We offer 28 days paid holiday per annum including bank holidays.
· Industry-leading Honda, Suzuki & Yamaha manufacturer backed training will be provided to the successful candidate as necessary (both online and off-site).
· Tickets to British Superbike events.
· In-store discounts on parts, accessories, clothing and motorcycles.
· Nest Pension.
This is great opportunity to work at one of the UK’s premier dealerships.
Our opening hours are changing for Saturday 14th May.
Saturday 14th May– Closed
Padgett’s Motorcycles are a third-generation family business based in Batley, West Yorkshire. We are the longest standing Honda, Suzuki & Yamaha Dealerships in the country with over 55 years’ experience with each.
Padgett’s Motorcycles are looking for a Sales Executive to join our ever-growing sales team, as a Sale Executive your main roles will include but will not be limited to: –
Greeting all customers with enthusiasm and a smile.
- To manage and develop all new & used motorcycle, face-to-face, telephone online or alternative channels (including social media) sales enquiries.
- To maximise the sale and profitability of all motorcycle sales using every tool at your disposal.
- To ensure that all key performance indicators and target objectives are met.
- To maximise the sale of all Genuine accessory, aftermarket accessories and clothing products as part of the sale process.
- To maintain the highest level of customer satisfaction at all times.
- Using established follow up & prospecting systems, maximise customer loyalty and retention.
- Photography, videography and appraising of new and used motorcycles.
Ideal Candidate
The ideal candidate should be computer literate, have experience working in the retail sector and ideally a motorcycle retail environment, but this isn’t a requirement.
Essential
- Experience in sales/retail.
- Excellent customer service skills
- Be highly motivated
- Strong organisational and prioritisation skills
- Great team player
- Computer Literate.
- Flexibility and a positive outlook.
- The ability to deliver an outstanding level of customer service.
Benefits
An good basic salary will be awarded to the successful candidate, depending on experience, together with a generous commission structure giving realistic target earnings of £30,000 pa. 28 days holiday inclusive of Bank Holidays, Pension contribution, and industry leading Honda, Suzuki and Yamaha Training and Development.
Get in touch to apply!
CHRISTMAS OPENING HOURS
Wednesday 22nd December – 09:00 until 13:00
Thursday 23rd December – 10:00 until 16:00
Friday 24th December – CLOSED
Saturday 25th December – CLOSED
Sunday 26th December – CLOSED
Monday 27th December – CLOSED
Tuesday 28th December – CLOSED
Wednesday 29th December – 10:00 until 15:00
Thursday 30th December – 10:00 until 15:00
Friday 31st December – CLOSED
Saturday 1st January – CLOSED
Sunday 2nd January – CLOSED
Monday 3rd January – CLOSED
Normal winter hours resume from
Tuesday 4th January – 09:00 until 17:30
Merry Christmas & Happy New Year!
Raymondo was a very valued part of the Padgett’s Motorcycle Team and became like lots of the team more like family.
We were very blessed to have worked with Ray, Raymondo, Blue Ray and the many other nicknames he developed over the last 10 years.
Ray started out as our truck driver but became much more than that. He started his journey with the team at very short notice; initially Ray was “just the driver”.
He went on to become our Specialist Rehydration Technician, Isle of Man TT Pit Crew, Pit Boarder, Specialist Fibre Glass Technician, Chief Washer Upper, General “Goffer” and anything else that was throw at him.
Now, don’t get me wrong Raymondo could have a PMS mood swing like no women you have ever met. Every year he came racing it was always going to be his last, it was the teams running joke as we would leave the last round. But every March he would show up like always with his sleeping bag in tow! 😊
Raymondo spent more time in the shower than anybody else you have ever met; he was always immaculately smart and hated to think that he was smelly or dirty. He always wore his Padgett’s Motorcycles Team Clothing with Pride.
He will be sadly missed as part of the team.
We love you Raymondo, sleep tight, ride high in the stars.
Please see below the funeral arrangement, due to Covid-19 the team is unable to attend but his family have passed on the login details for the funeral if anyone would like to watch / attend.
Name | Raymond Elliott |
Location | Mountsett Crematorium, Stanley – Default Chapel |
Date & Time | Thursday 28/01/2021 12:30 |
Event Number | 888598 – please quote this on all correspondence and when calling |
Requester | Darren Johnstone – E Peart Ltd |
https://www.wesleymedia.co.uk/wecast-view
Login / Order ID: 70226
Password: grewabgf
In line with the latest government lock down guidelines Padgett’s Motorcycles remains open.
You can still purchase a motorcycle from us although showrooms are closed. We can take an order over the telephone, email order and can also make a bike available for viewing outside in a COVID-19 secure way. Bikes deliveries are also possible and these are also carried out in a COVID-19 secure way.
enquiries@padgettsmotorcycles.com or 01924 478491
Our parts department remains open also, we are taking online, telephone and email orders. We are doing this by way of click and collect and also mail orders.
01924 478491 or online at www.padgettsmotorcycles.com/shop
Our workshop department remains fully functional with our Gold and Silver awarded manufacturer trained technicians, whether you need a Service, MOT, Recall and Repairs. We are working on a booked time slotted appointment basis, please call 01924 478491 to make your service booking.
workshop@padgettsmotorcycles.com or 01924 478491
Stay safe everyone!
From all at team Padgett’s Motorcycles
14th December 2020 – 9.30am until 4.30pm
15th December 2020 – 9.30am until 4.30pm
16th December 2020 – 9.30am until 4.30pm
17th December 2020 – 9.30am until 4.30pm
18th December 2020 – 9.30am until 4.30pm
19th December 2020 – 9.30am until 4.30pm
20th December 2020 – Closed
21st December 2020 – Christmas Party Closed from 1pm
22nd December 2020 – 10am until 4pm
23rd December 2020 – 10am until 4pm
24th December 2020 – Closed
25th December 2020 – Closed – Bank Holiday
26th December 2020 – Closed – Bank Holiday
27th December 2020 – Closed
28th December 2020 – Closed – Bank Holiday
29th December 2020 – Closed
30th December 2020 – Closed
31st December 2020 – Closed
1st January 2021 – Closed – Bank Holiday
2nd January 2021 – 9am until 5pm
3rd January 2021 – Closed
4th January 2021 – 9am until 6pm
Our opening hours are different due to the current lockdown.
Current Opening Hours
See some of the measures we currently have in place
Of course, the safety of our customers and co-workers remains the highest priority so we have been working hard to welcome you back safely. We’ve introduced new measures so you can enjoy a safe and comfortable experience with us.
Milenco by Padgetts Motorcycles have expanded their line-up for this year’s Isle of Man TT Races fuelled by Monster Energy, with Davey Todd lining up for the Batley-based team
Todd will campaign a Honda CBR600RR alongside regular team member Conor Cummins in the two Monster Energy Supersport Races where – despite being in only his second year of competition on the TT Mountain Course – he is sure to be a major contender, given his progress in his debut season last year.
The 23-year old rode a similar Honda for the Burrows Engineering Racing team in the two Monster Energy Supersport Races in 2018 and immediately excelled with two twelfth placed finishes.
He also posted a best lap of 124.364mph on the 600cc machine, a speed which makes him a seeded rider for 2019 where he will line up with the number eight plate. Team-mate Cummins will lead the field away at number one giving the team a strong top ten presence.
The Padgetts team are one of the most successful in the history of the Isle of Man TT Races, particularly in the Supersport class where Ian Hutchinson and Bruce Anstey have given them five wins since 2009. The last decade has seen them take a total of 14 podium finishes in the Supersport class.
Last year saw Cummins take fourth and fifth place finishes, recording a new personal best lap in the class of 127.268mph, with then team-mate Lee Johnston also lapping at more than 127mph.
Todd made a name for himself in the 600cc class on the short circuits when he finished sixth overall in the 2016 National Superstock 600cc Championship with victories at Oulton Park and Brands Hatch.
His performances at last year’s TT made him the hottest property in road racing after he became the second fastest newcomer ever to have lapped the 37.73-mile circuit with a lap of 128.379mph in the Senior.
A brilliant ninth place in that race was backed up with tenth in the RL360 Superstock race as well as the two top twelve Supersport results. His stunning debut saw him win the Newcomers Trophy, the TT Privateers Trophy and the RST Star of Tomorrow award.
In addition to the Milenco by Padgetts Motorcycles ride in the Monster Energy Supersport races, the Saltburn-by-Sea rider will also contest the RST Superbike, RL360 Superstock and Dunlop Senior Races for the German Penz13.com BMW team.
Clive Padgett, Team Manager, Milenco by Padgetts Motorcycles said:
“As a team we’ve always enjoyed great results in the Supersport class and we have a very strong line up this year. Conor goes from strength to strength and is a contender in every class while Davey Todd is one of the most impressive riders to come through in recent years and hopefully we can help him build on last year.”
He continued:
“Bruce Anstey also remains very much a part of our team and we hope to have him on the Isle of Man in some capacity as he continues his recovery from illness.”
Padgett’s Motorcycles are thrilled to announce their partnership with Milenco Security.
Milenco limited, the world’s leading manufacturer of mechanical security products for leisure vehicles has launched new range of high security motorcycle locks. Milenco based in Milton Keynes England, has been producing market leading, award winning innovative locks for over 25 years and exports locks worldwide.
The entire range of locks has been accredited to the highest security standard available Sold Secure gold. There is also a new lock which is the toughest, heaviest and strongest ever made for a motorcycle which is approved to the new Sold Secure Diamond standard.
Milenco has also produced a lighter motor scooter lock approved to the Sold secure silver standard for motor scooters. The entire range of locks are very high quality and all come with a lifetime guarantee. The locks are competitively priced ranging from £49.99 up to £499.99
For 2019 Milenco is the title sponsor of Padgett’s Motorcycles. To celebrate this partnership with Padgett’s Motorcycles, the new range of locks have been named after road racing circuits, Coleraine, Dundrod and of course the toughest lock available being named after the TT mountain course, Snaefell. In addition to the new range of locks there is also a range of robust ground anchors, helmet cables that work with the locks and a carry bag for locks.
These are being shown for the first time at the Motorcycle live show on stand number 3B19. Also on the stand will be Conor Cummins 2019 Padgett’s Motorcycles Honda Fireblade superbike.
We would also like to welcome Carl Cox Motorsport to the Team, and thank all of our existing sponsors for their continued support. The full range of the Milenco Security products are available in our Batley showrooms, on our eBay shop Padgetts-online and will be soon live on our online store.
Save a Massive £1,400 on a 2018 Honda CB1000R and pay just £143.95 per month!
Features
- Throttle by wire
- Burnished Alloy Radiator Shroud
- All around LED lights with round headlight
- ABS with incredible braking force
- 4-2-1 Exhaust system – deep raw tones!
- 3 rider modes plus user mode
- Assist / Slipper Clutch
- Engine brake with Honda selectable torque control
- LCD instrument panel
- 2 years European Warranty
- 2 years European Roadside Assistance
- Part Exchange welcome
- Nationwide Delivery Available
- Brand new & unregistered
- Data tagged as standard
CASH PRICE – £9,899.00
Available in Matt Bullet Silver Metallic, Graphite Black and Candy Chromosphere Red.
6.9% APR Available on PCP Finance.
Bike must be registered before 31/10/2018.
The above finance example is based on a 37 month PCP, £1000 deposit, 36 payments of £143.95, Final payment of £5,178.17, GFV £5,178.17, based on 4000 miles per year, Total Amount Payable £11,360.37.
PCP Terms and Conditions: New retail Honda CB1000R registrations to 31 October 2018. Subject to model and colour availability. Representative example based on 3 years 6.9% PCP. Excess mileage rate applies. You do not have to pay the Final Payment if you return the bike at the end of the agreement and you have paid all other amounts due, the bike is in good condition and has been serviced in accordance with the Honda service book and the maximum annual mileage of 4,000 has not been exceeded. Excess mileage rate applies should this be exceeded. Indemnities may be required in certain circumstances. Finance is only available to persons aged 18 or over, subject to status. All figures are correct at time of publication but may be subject to change. Honda Franchise Dealers are credit brokers, not lenders. Credit provided by Honda Finance Europe Plc. Cain Road, Bracknell, Berkshire RG12 1HL. Honda Financial Services is a trading name of Honda Finance Europe Plc. a company registered at Companies House No 03289418. Honda Finance Europe plc is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 312541.